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THE borrowers

You've made an INVESTMENT in your education. We're here to help you manage it.

You've made an INVESTMENT in your education. We're here to help you manage it.


About Total Higher Education

The Total Higher Education (T.H.E.) Loan Programs are a product of NorthStar, a nonprofit lender based in Minnesota. With more than two decades of experience helping college students make wise borrowing decisions the expertise and assets of The Loan Program remain true to the valued reputation it has built over the years.

T.H.E. Repayment Bonus Benefit Plan

Learn more about the bonus and its qualifications.

IMPORTANT:RECENT INFORMATION/UPDATE:

THE Repayment Bonus Notification

T.H.E Private Loan Index Rates

THE Private Loan 2016 Index Changes

Contact Us

Northstar Education Finance, Inc. is no longer in the business of originating student loans. If you have a question regarding an existing loan please use the following information to determine contact information.

call visit the website or mail

T.H.E. PRIVATE LOANS-

firstmarkservices.com

Phone number: 844.565.7151
(The call center is open 7 a.m. – 8 p.m. (Central) Monday – Friday)

Fax: 866.258.9222

Email correspondence:

customer.service@firstmarkservices.com

Physical correspondence:

Firstmark Services
PO Box 82522
Lincoln, NE 68501-2522

Borrower payment address, including third party online bill payer services:

Firstmark Services
PO Box 2977
Omaha, NE 68103-2977

NOTE: T.H.E. private loan borrowers who have concerns about managing their outstanding debt obligation(s) should work with Firstmark Services, but may additionally contact loan counselors who specialize in private loan debt management at the following toll-free number: 866.456.1083

T.H.E. FFEL Loans-

www.nelnet.com

Phone number: 888.486.4722
International: 303.696.3625
(The call center is open 7 a.m. to 2 a.m. (Eastern) Monday – Friday and 8 a.m. to 7 p.m. Saturday)

Fax: 866.258.9222

Email correspondence:

HELP@Nelnet.net

Physical correspondence:

Nelnet, Inc.
PO Box 82561
Lincoln, NE 68501-2561

Borrower payment address, including third party online bill payer services:

Nelnet, Inc.
PO Box 2970
Omaha, NE 68103-2970

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