Customer Service - T.H.E. has unbeatable service

Don't underestimate the importance of good customer service. Here are questions you should ask a lender about their customer service.

Knowledge and Experience - Can you get information quickly, concisely, and clearly?

Our Customer Service staff averages more than 14 years of student loan experience and have worked in every facet of the industry, from Financial Aid Offices to Servicing.

Accessibility - Can you talk to real people?

We believe that you are an important client, that's why we personally answer the telephone when you call.

Credibility - Does your school support or recommend the lender you are considering?

Our company has been funding higher education for over 14 years. We offer federal and private loans to students attending the finest colleges and universities in the country.

Long Term Commitment - Does the lender have a history of selling loans?

Our company has an excellent portfolio of loans that ensure a stable future. We don't sell our loans. We're a lender you will be able to work with until your loans are paid in full.